Frequently asked questions about BIG.HOSTING
How quickly is the server activated?
The server will be activated automatically within 5–15 minutes after payment confirmation. You will receive all access details at the specified email address.
How is your VPS better than the cloud?
Our VPS offers stable performance, fixed resources with no surprises, full control via root access, predictable pricing, and lower costs compared to cloud platforms.
What payment methods are available?
We support payments via bank cards (Visa/MasterCard), Google Pay, Apple Pay, and e-wallets. Invoicing for legal entities is available upon request.
Is root access available?
Yes, you will receive full root access to the server immediately after activation, allowing you to fully control the system.
How is technical support provided?
Our technical support is available 24/7 via chat, email, and ticket system. We respond promptly to all inquiries.
Is payment in cryptocurrency supported?
Yes, we accept payments in popular cryptocurrencies (Bitcoin, Ethereum, USDT, etc.) through verified payment gateways.